Your First VirtualGrowth Engineer.

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Your data, together with the public signals around your market.

Own your demand

Your customer base,
run like a system.

OneGrain deploys inside your environment, reads CRM and market signals, and decides the next move for every customer. Then it makes it.

  • SenseCRM, usage, billing, and public market data in one view.
  • DecideWho to reach today, why, and on which channel.
  • ActExecutes through the channels you already use.
  • RecoverCatches stalled and quiet customers before they leave.
  • LearnFine-tunes on outcomes. Every result sharpens the next run.
Intent routinglive
Customer signalsIntent modelssignal + cohort dataConvertEngageUpgradeAssistStallfeedback loop
intent routeassisted pathstall → feedback
How it works

From signal to action, in one loop.

Every outcome sharpens the next decision.

01
Data
Customer, usage, support, and public signals.
02
Signal
Who is ready, hesitating, or about to leave.
03
Decision
The highest-value next move per account.
04
Action
A message, offer, or task. Sent, not suggested.
05
Feedback
Outcomes are logged and models adjust.
every outcome sharpens the next

Today's queue

Illustrative
  • Subscriber #A-104
    Usage down 60% in two weeks, high-value plan
    WhatsApp
  • Policyholder #B-221
    Payment failed twice, day 12 of grace period
    Assisted call
  • Member cohort
    Renewal window opens this month, price-sensitive
    Timed offer

Identifiers stay hashed until dispatch.

Capabilities

What the engine covers.

01Demand Sensing

Spot demand early

Internal data and public signals, fused so demand shows up before the pipeline.

02Buying Intent

Know who is ready

Every account scored daily: ready, hesitating, or at risk.

03Routing

Channel and moment

The path each customer actually responds on.

04Offers

The offer that lands

Ranked by what converts for each customer, not the average.

05Recovery

Catch drop-off early

Dormancy, failed payments, and quiet accounts, acted on the same day.

06Response Learning

Better every run

Models fine-tune on real outcomes, so the next night is sharper.

Outreach

One engine. Every motion.

The same loop, tuned to each way you reach your market.

Ads

Audiences, suppression, and timing sharpened by real outcomes. Spend follows demand.

Support

The conversation doesn't end at send.

When customers reply, OneGrain's agents pick up.

01Reply agent

Handles questions, objections, and requests inside the guardrails you set.

02Assist agent

Resolves simple account issues on the spot: plan info, payment fixes, booking a callback.

03Escalation

Anything sensitive routes to your team with full context. No dead ends.

high intentintent · resolved
Noise → signal

Find the shape of demand.

Most customer activity is noise. OneGrain finds the few hundred moves worth making each day, and makes them.

01
BehaviorSignal
Raw events become intent.
02
SignalDecision
Intent picks the next move.
03
ActionOutcome
Moves leave a result.
04
OutcomeModel
Results retrain the models.
The Engine
Five deterministic stages. One nightly run. Every decision carries its reason in plain English.
nightly run
Reconcile
Detect
Score
Decide
Execute & Learn
stagescustomers
activity log#1000
Flagged Subscriber #A-104: usage down 60% in two weekshigh-value plan
Queued WhatsApp check-in for Subscriber #A-104reason logged
Policyholder #B-221: payment failed twicegrace day 12
Scheduled assisted call for Policyholder #B-221same-day
Join us

Build the system that
demand runs on.

OneGrainataTime

Ready when
you are.

  • Deploys in your cloud.
  • Read-only access, identifiers hashed.
  • Nothing leaves but the results report.
  • Every decision logged.